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Published - Sunday, August 26, 2007
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‘A horrible night’: Flooded by calls for help, rescuers couldn’t save everyone

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A hole in Winona County Road 17 swallowed two cars and killed two people Sunday morning as roadblocks didn’t arrive for hours after it was first reported. Meanwhile, rescuers scrambled to respond to a flood of calls and navigate impassible roads during a record rainfall that flooded communities throughout the county.

Almost three hours passed from the time the first driver reported the washout until Victor and Joyce Gensmer’s Jeep fell about 30 feet down the embankment.
Winona County Highway Department and Bennett & Sons Excavating of Plainview, workers fill the washed out portion of County Road 17 near Witoka that killed two people last weekend. (Photo by Andrew Link/Winona Daily News)

Just as the rain that fell Saturday and Sunday overwhelmed the ditches and creeks that drain the bluffs of southeastern Minnesota, the ensuing chaos swamped emergency responders further hindered by blocked roads and destruction that continued to unfold throughout the night.

The Winona County 911 dispatch center was so inundated with calls they didn’t have time to log them all on their computers, said Sheriff Dave Brand.

The floods claimed seven lives in Winona and Houston counties and damaged thousands of homes in the region. Dozens of roads and bridges were impassable as a result of high water, downed trees and mudslides. Starting late Saturday night, Winona County authorities began evacuating residents from Stockton, Elba, and campgrounds near Whitewater State Park.

Even with the help of other counties and the National Guard, they could not be everywhere.

“We definitely did everything we could,” Brand said. “It was a horrible night.”

Brand said road conditions forced officers at times to detour 40 to 50 miles to get to places just a mile away.

While they were able to evacuate residents from Stockton, Elba, Minnesota City and Goodview, rescuers could not save everyone. In all, five people died in Winona County, including Jered Lorenz, who was swept into Rush Creek, and John and Shirley Micheel, whose car was overtaken by Garvin Brook near Stockton.

Hole in the road

Around 3 a.m., Melissa Losinski of Winona was driving on County 17 trying to reach family members whose home was flooding in Witoka. The road was already treacherous, and she drove slow to avoid fallen trees and mudslides.

When Losinski spotted a section of washed-out road, she turned around and headed back to Winona where she was able to get cell phone service to call 911. Assuming someone would be there soon to block traffic, Losinski found another route.

“Apparently it was too little too late,” she said.

Kevin Lindquist, Winona County’s highway maintenance superintendent, was overwhelmed with calls as roads collapsed, bridges crumbled and landslides blocked highways.

“There was so much going on and it was so hard to get from place to place,” he said. “It was whoever could get there first.”

Lindquist was on his way to the Hwy. 17 washout around 5 a.m., but couldn’t find a way to get there. The road from Winona was blocked by trees and mudslides, so he had to backtrack to Highway 43 to Interstate 90 around the top of the Witoka hill.

About that time, Jim Campbell braved the road as he headed to Winona to get an extra pump for his flooding basement.

Minutes from his home, on a road he drove every day, his Ford Escort wagon tumbled into the darkness, landing upside down at the bottom of the embankment.

He climbed out and flagged down another driver who took him home, where he called 911.

The road still stood open, awaiting more unsuspecting drivers.

Victor and Joyce Gensmer were on the road around 5:45 a.m., plenty of time to get Joyce to work by 6:30 a.m. at St. Anne Extended Care.

The couple made it less than a mile on Hwy. 17 before their Jeep Cherokee tumbled into the hole, landing on top of Campbell’s car.

Still five or six miles from the scene, Lindquist got a second call from the sheriff’s department. Two people had fallen in the hole and didn’t survive.

“It’s just one of them cases where we were too late,” Lindquist said.

Diane Mendez nearly became the hole’s fourth victim.

She was on her way to work about 5:50 a.m. and knew the roads were dangerous.

“The last words of out my boyfriend’s mouth were ‘take the hill slow,’” she said. “I had two guardian angels on my shoulder that saved me.”

As Mendez took the curve, slowing to about 10 mph, she realized what looked like mud on the road was actually a hole. She stopped five feet from the edge.

While waiting for her boyfriend to come help, a gray truck passed her, heading for the hole. Mendez honked her horn until the driver stopped. That’s when they all walked toward the hole and saw the two cars below.

“It makes me sick that this is a life they could have saved if they would have responded,” Mendez said.

The Gensmer’s son said at first it bothered him to hear the washout was reported long before his parents died.

“(But) then I think about what was happening over the entire area and there was just no stopping it,” said Bill Gensmer, 28, of Inver Grove Heights, Minn. “What’s done is done, and nothing can bring them back. They lived a long and happy life together and nothing can take away our memories.”

To help or get help

Winona Daily News has created a href“http://winonanet.com/shared-content/phpBB/index.php?c11“> an online flood recovery bulletin board /a> with comprehensive information on how to get n and give n help as well as the latest updates on road closures, cleanup progress and instructions.

Britt Johnsen contributed to this report. Emily Kaiser can be reached at (507) 453-3541 or ekaiser@winonadailynews.com.
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Bill Gensmer wrote on Aug 30, 2007 10:10 PM:

" wth said: "...people who live in areas that have likely flooding need to use common sense. This is not new to the area. An earthquake would be something new. People who live here should know about flooding and know what to do." Flooding is not new to our area, 15 inches of rain is. The way county 17 road curves on that hill it is a miracle there weren't more deaths on August 19th. Everyone who lives in that area including Law Enforcement knows that the road is a heavily traveled road into Winona. 2 hours is plenty of time to block a road, and everyone told me that the roads on the ridgetops were fine that night. There are 4 other routes from Winona to Witoka that I can think of just off the top of my head. And none of them take two hours to complete. "

My heart ... wrote on Aug 30, 2007 6:41 PM:

" goes out to you Mr. Gensmer on the tragic and "avoidable" death of your parents...I would have done something, ANYTHING to have stopped your parents or anyone else from falling into that hole if I had come upon the hole first...I so wish I had been the first one there. "

Diane wrote on Aug 29, 2007 4:23 PM:

" It was a natural disaster - unexpected. Everyone did the best they could in a very difficult situation. Let's move on. I went to MN City to help relatives clean up. Here's what I saw. Kind, caring people helping each other. Volunteers brought food, supplies, moral support. Strong backs, good hearts, no judgment. I worked side by side with strangers from MN, WI, Iowa, even Tennessee. Neighbors shared. Law enforcement safeguarded entrances & patrolled roads. Folks still able to reside in their homes set up night watches. THAT is community. THAT is what is needed next. Please - before you complain about what wasn't done by someone else, turn off your computer and go ask a neighbor how you can help. WE are the answer to recovery - each and every one of us. THANK YOU to EVERYONE who has helped! "

Bill Gensmer wrote on Aug 29, 2007 7:33 AM:

" Let's get one thing straight, Emily. I was not told that the washout was reported "long before my parents fell in." I was told by YOU that there were rumors foating around that someone had called 911 JUST BEFORE my parents' accident. Most of the roads on the ridgetops were fine. I'm sure one of the neighbors in Witoka would have been willing to block the intersection of County roads 17 and 15 at the top of the hill with a vehicle if notified, a bus from the Philipps garage would have worked nicely. This definately changes things. "

Too bad: wrote on Aug 27, 2007 10:16 AM:

" A phone tree would be too simple a solution for Winona Co to try. And if it isn't Brand's idea, it isn't a good idea. With all the disaster drills they spend money on I wonder why there was so much chaos. They supposedly have an early warning system in place. "

wth wrote on Aug 26, 2007 9:14 PM:

" During storms people who live in areas that have likely flooding need to use common sense. This is not new to the area. An earthquake would be something new. People who live here should know about flooding and know what to do. "

Phone tree wrote on Aug 26, 2007 11:36 AM:

" At work we have a phone tree set in place, if ever it is needed, all the work doesn't fall on a few. Can't Winona County have this in place so that those administrators in each community can also be contacted and they contact some of their people, etc. etc. The Gensmer deaths maybe could have been prevented if someone on township board was contacted by the sheriffs dept. to go out and baracade the County 17 washout instead of waiting for someone from the sheriff's office to get there. There were just too many places for too few people to go to try and help. In the end everyone did what they could, it is a true miracle more lives weren't lost. God bless all the heroes of this flood. "

I don't understand...! wrote on Aug 26, 2007 9:24 AM:

" how sad...nothing can change what happened...but I don't understand Why whoever came to that hole on Witoka road "first" didn't stay and warn other people in "whatever" way they could(turn on their flashers, wave your arms, scream and shout!...but don't just leave the hole!!! omgsh! "

Evacuation? wrote on Aug 26, 2007 7:02 AM:

" Although I commend the Winona County Sheriff for the long and hard night they put in a week ago, I'd like to set the record straight. From this article it makes it sound like Stockton was completely evacuated. My son and his family live in Stockton, and they knew nothing about an evacuation. Not one of his close neighbors knew anything about it either. When flood waters had filled his basement, he made the decision to go to the roof and sit there with his 4 young children, and his neighbors. Unanswered calls to 911 left a feeling of hopelessness. They survived, only by the grace of God. If they would have been told to evacuate they certainly would have. I would just like to know how they handled telling the residents to evacuate and 11pm. "


The comments above are from readers. In no way do they represent the views of the Winona Daily News.

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