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Published - Saturday, January 13, 2007
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Wal-Mart accused of mislabeling ‘organic’ food

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Lee Newspapers

ONALASKA, Wis. — Wal-Mart has begun offering hundreds of organic items alongside its conventional grocery products.
But that “Wal-Mart Organics” sign on the store shelf doesn’t always mean the product is organic, critics claim.

Friday, a Wisconsin-based organic food watchdog group filed a complaint against Wal-Mart with the state’s Department of Agriculture, Trade and Consumer Protection.

The Cornucopia Institute, a progressive farm and food policy research group, contends Wal-Mart’s Onalaska store mislead consumers by using “Wal-Mart Organics” signs on products that are not organic.

To be labeled “USDA Organic,” food must be produced in accordance with certain standards, without pesticides, artificial fertilizers, hormones and other ingredients.

Wal-Mart corporate spokeswoman Karen Burke said any mislabeling was “inadvertent.”

Cornucopia co-founder Mark Kastel of La Farge, Wis., said Friday that Wal-Mart doesn’t take the mislabeling seriously. His group has documented similar problems at dozens of Wal-Marts across the country, he said.

Kastel wrote to Wal-Mart’s CEO about the problem in September. When nothing changed, Cornucopia filed a complaint with the USDA in early November.

“Someone needs to take action to end this abuse of the organic label, and we are calling upon the

See WAL-MART, page 3A

state of Wisconsin to act if the USDA and Wal-Mart are unwilling or unable to correct the problem,” Cornucopia said in its complaint to DATCP.

Cornucopia charged that “Wal-Mart Organics” cards were used to advertise tubs of non-organic Stonyfield Farms yogurt in Onalaska. The cards were printed with the product’s name and price.

Friday, the La Crosse (Wis.) Tribune verified Cornucopia’s claim about the labeling for Stonyfield Farms yogurt and pointed it out to a Wal-Mart manager. The La Crosse Supercenter had no such labeling on the yogurt.

The Tribune also found “organic” point-of-sale signs on shelves with non-organic eggs and non-organic rice milk at the Onalaska Supercenter. At the La Crosse Supercenter, “organic” signs were on cooler shelves in the produce section containing non-organic Asian food products.

“Although Wal-Mart has more than 2,000 locations that may offer up to 200 organic selections in addition to thousands of non-organic offerings, we believe it to be an isolated incident should a green organic identifying tag be inadvertently placed by or accidentally shift in front of the wrong item,” Burke said. “The USDA certification label is featured on the packaging of the organic selections we offer for further customer information and verification.”

She added, “We continue to work with our store associates to have the identifying tags checked periodically for accuracy.”

Natural food stores and cooperatives, once the only source for organic foods, have been concerned Wal-Mart’s entry into organics could lead to weakened standards.

Michelle Schry, general manager of the People’s Food Co-op in La Crosse, said people who are new to organics “really need to be able to count on not only the package labeling, but also the store signage, because they’re being introduced to a whole new class of products.”

Schry also is president of the National Cooperative Grocers Association, whose 106 members have combined annual sales of more than $700 million. “Our biggest concern about Wal-Mart getting into the organics business, is that we want them to be a partner to ensure that they maintain the integrity of organics,” she said.

Rob Pretasky, specialty foods director for Onalaska-based Festival Foods, said their sales of “natural” foods, including organics, have doubled in the past three years, making it the fastest-growing category.

“We never put any signs up on anything and say it’s organic unless it is a USDA-approved organic seal product,” said Pretasky. “We’re very fussy about how we sign our items.”

On the Web

Wal-Mart Organics site:

walmart.triaddigital.com/Walmart-Organics.aspx

The Cornucopia Institute:

www.cornucopia.org

USDA National Organic Program:

www.ams.usda.gov/NOP

A photo of the “Wal-Mart Organics” sign at the Onalaska Wal-Mart with non-organic Stonyfield Farms yogurt can be seen online at www.rivervalleyblogs.com

Reid Magney can be reached at (608) 791-8211 or rmagney@lacrossetribune.com.
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News Flash: Walmart makes mistakes wrote on Jan 15, 2007 10:35 PM:

" I agree with Frank Schnurstein. If an organic tag is misplace or moved, it's probably an accident. If you've ever worked in retail and had to hang price tags or identification stickers, you know they get moved all the time--often buy customers. I see price discrpencies happen more often at our "local shops" but you don't see that on the front page of the WND. Why? Walmart makes mistakes, but so do many other local businesses. Walmart also does a lot right; they wouldn't be the largest company in the world if they deceived everybody all the time. The public is smart. It votes with its checkbook. "

Frank Schnurstein wrote on Jan 15, 2007 9:35 AM:

" to labels: yep, we have become a society that is not responsible for anything we do and we expect others to do our thinking for us. When I looked up the watch dog's website, their ties are to Wal-Mart's competitors. There is simply more to this issue than meets the eye. Hy-Vee is not a local store and nobody seems to complain about them selling the same brand name products for twice the price as Wal-Mart. I'll read the lables and save the money. "

labels wrote on Jan 14, 2007 3:58 PM:

" If the sign in front of the carrots says Organic, should I believe it? No. I will read the LABEL ON the carrot bag to be sure. It's probably the same organic brand found at HyVee or Midtown. WalMart had some signs in the wrong place. So What? If you can read the sign you can read the labels of what you are buying. Either way, the LABELS will not be wrong on the products themselves. "

Re: Frank Schnurstein wrote on Jan 14, 2007 2:49 PM:

" If the picture (http://www.rivervalleyblogs.com/articles/2007/01/12/rmagney/72.txt) is any indication this was not a simple matter of a stockboy leaving a label in the wrong place. The label clear names the product (Stony NF French Van). One can understand such a mistake may happen occasionally, but repeatedly? Spanning three months? Even after complaints have gone to the authorities? It appears "Wal-Mart's efficiently run business" gets its efficiency by being sloppy. Also, Cornucopia is not suing Wal-Mart. They filed a complaint with the state. The state will likely write a letter to the store. If the store doesn't address the matter, the state may take further action. Capitalism doesn't work unless the "invisible hand of the market" is aware of all the facts. So the Cornucopia institute is generating publicity to bring awareness to the situation. "

Parent with children with allergies wrote on Jan 13, 2007 5:34 PM:

" To "Labels" and other consumers: Read the label on the front of the building. If it says "Walmart"; don't go in. Shop elsewhere where you know what you are buying, and know that the bottom line is not of greater concern than public safety. "

Reality check wrote on Jan 13, 2007 2:15 PM:

" Folks- wake up and realize that Wal Mart is just another super big schlock shop that sells schtuff just in order to sell it. It doesn;t give a hoot what kind of schtuff it sells and how it's labelled. Go support your local merchants. At least, if you get cheated by them, you might know the owners personally and don't have to go the AK to complain. "

Typical wrote on Jan 13, 2007 1:31 PM:

" Cheap stuff at walmart. Correcting misleading information --not a priority. They don't pay their workers enough and the CEO well.....what's in it for him to comply? "

labels wrote on Jan 13, 2007 12:06 PM:

" Read the labels, not the WalMart signs! Simple as that. Problem solved. "

Frank Schnurstein wrote on Jan 13, 2007 9:57 AM:

" Another lawsuit to tie up the courts just because some stockboy left a label in the wrong place? What is the bounty the watch dog group is hoping to squeeze out of Wal-Mart? Was there any malicious intent or where the products' lables altered? No. Competitors sure don't like Wal-Mart's efficiently run business which passes savings on to their customers! "

C10B wrote on Jan 13, 2007 8:18 AM:

" Where does the Cornucopia Institute get its money? If you want to have a little fun do your own independent research through Google or Yahoo; read the blogs, etc. Its interesting to check out these "non-profit, public watchdog" groups to find out who formed them, why, and who pays their salaries and expenses. Sometimes you find the most unexpected sponsors lurking behind the curtains. "

Frank Wright wrote on Jan 13, 2007 7:42 AM:

" Fraud? Incompetence? Inattention to detail? Whatever the problem, it is a serious matter because we consumers can become ill or die when food handlers are sloppy or break the rules. WalMart's apparent inability to correct the problem after it was brought to their attention does not instill confidence in their quality control and management of vast quantities of food. Is this the canary in the mineshaft? "


The comments above are from readers. In no way do they represent the views of the Winona Daily News.

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